Shipping Policy
Shipping
Shipping Policy.
Last updated: May 2026
At Pet Obsession, we strive to deliver your order quickly and safely. Here you will find all the information about shipping times, costs, and conditions.
🌎
Estimated Delivery
~15
days approx.
📦
Dispatch
24–48h
business hours
⏱ The average delivery time is approximately 15 days for most countries. Depending on your location, it may be a little earlier or later. If you want to know the exact estimated time for your country, write to us and we'll tell you immediately.
📦 Order Processing
Orders are processed within 24 to 48 business hours after payment confirmation. Once dispatched, you will receive an email with your tracking number to track your order in real-time.
🚚 Shipping Cost
Shipping cost is automatically calculated at checkout based on your location.
🎁 Free shipping on purchases over USD $24 or equivalent
📍 Tracking Your Order
Once dispatched, you will receive an email with your tracking number. You will be able to track your order in real-time. If you have trouble finding it, write to us and we will help you.
⏳ Shipping Delays
Deadlines are estimated and may be affected by high demand, holidays, customs, or other external circumstances. If your order is delayed more than expected, please contact us.
📬 Delivery Address
It is the customer's responsibility to provide a correct and complete address. We are not responsible for orders not delivered due to incorrect information.
📦 Damaged or Lost Order
If your order arrived damaged or was lost in transit, please contact us immediately with photos of the package's condition. We will evaluate each case and find the best solution.
Want to know how long it takes to your country?
Write to us and we'll give you the exact estimated time for your location. We respond within 24 hours.
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