Privacy Policy

Legal

Privacy Policy.

Last updated: May 2026

At Pet Obsession, we value your privacy and are committed to protecting your personal information. This policy describes what data we collect, how we use it, and with whom we may share it when you visit our site or make a purchase.

đź“‹ Information we collect

When you visit our store, make a purchase, or communicate with us, we may collect your name, address, email, phone number, order details, payment information, and any other information necessary to process your purchase and deliver the product to you.

🎯 How we use your information

We use your information to:

  • Process and manage your orders
  • Coordinate shipping and deliveries
  • Communicate with you about your purchase
  • Provide customer service
  • Prevent fraud or suspicious activities
  • Improve our store and shopping experience
  • Send promotional information, when applicable

🛍️ Shopify Platform

Our store is hosted on Shopify. As part of the operation, Shopify may process certain personal information to enable browsing, checkout, payments, security, and analytics. You can view their policy at privacy.shopify.com.

đź’ł Payments

Payments are processed through third-party providers integrated into the store. We do not directly store your full card information. Payment data is handled by the respective providers according to their own policies.

đźšš Shipping and third parties

To complete your order, we may share strictly necessary information with logistics providers, shipping companies, payment processors, and other operational tools of the store.

🍪 Cookies

Our site uses cookies and similar technologies to remember preferences, analyze traffic, and improve your shopping experience. By browsing the store, you accept the use of these technologies according to your browser settings.

đź“§ Marketing communications

We may send you emails about your order, updates, or promotions. You can unsubscribe from promotional communications at any time using the opt-out option included in the message or by writing to us directly.

đź”’ Security and retention

We take reasonable measures to protect your information. We retain your data for as long as necessary to operate the store, comply with legal obligations, resolve disputes, and prevent fraud.

✏️ Your rights

You can request access, rectification, update, or deletion of your personal information, subject to applicable legal and operational obligations. To exercise any of these requests, please contact us directly.

🔄 Changes to this policy

We reserve the right to modify this policy at any time. The current version will always be published on this page.

Questions about your privacy?

Contact us directly — we respond in less than 24 hrs.

📍 San Pedro de La Paz, Chile

© 2026 Pet Obsession · All rights reserved.